Shipping processing times

All orders are processed within 2 business days (excluding weekends and holidays) after placing your order. Please note that during high volume periods, processing time may take longer than usual.

Shipping methods and delivery times

Standard shipping: 2 to 4 business days | UPS-DHL couriers

Order processing and shipping take place on average within 2-3 working days and are in any case subject to receipt of payment. In any case, the times to be taken into consideration will be indicated in the order which will be sent to the customer's email immediately after purchase. Delivery times may vary due to seasonal change periods, unexpected increase in requests regardless of seasonal change periods or due to external problems with the courier or supplier. In this case the times could extend to 5-7 working days.

Costs

free for orders over €100.00

€15 for orders under €100.00

Shipping Restrictions

Modcreating ships all over the world

Order tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the courier's website.

Damaged or lost items

If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the problem as quickly as possible, which may include refund or replacement.

Customs and import taxes

Please note that customers may be responsible for paying any customs or import taxes that may apply to international orders.